According to the latest Customer Satisfaction Survey, 94 percent of System Verification’s customers are satisfied with our quality assurance services. The survey provides valuable input for improvements and the information we gather helps us identify areas where we need to focus more attention. We are very proud of the latest survey results and we look forward to continued successful collaboration with our customers.
Our Customer Satisfaction Survey has been conducted annually since 2009, always with an approved response rate. Every year the customer satisfaction levels have exceeded 90 percent. The survey is sent to all our customers in all regions. It comprises 15 questions about our quality assurance delivery, and customers can also give us their comments. We partner with Defgo to conduct the survey and analyse the results.
We are very proud of the latest survey results and we look forward to continued successful collaboration with our customers.
Hamdija Jusufagic, founder and CEO at System Verification.